You can get to it by opening any of the Office app, such as Word, and then hitting “Help” in the menu bar, and “Check for Updates”.
Microsoft has an auto-update tool packaged with the Office Suite that check for and will install updates to the Office apps either manually or automatically. So my next thought was to… 2: Update the Office Suite So the issue was not with Office as a whole. Naturally I started with Word and didn’t find any issues opening it, typing in it, or saving documents. The professor’s only issue was with Outlook, but she hadn’t tried the other Microsoft apps. The troubleshooting steps were interesting for this one, so follow me through the process. Be sure to install any available updates for the application and OS X.” You may need to reinstall the application. Check with the developer to make sure Microsoft Outlook works with this version of OS X.
“Microsoft Outlook cannot be opened because of a problem. She hadn’t been at her Mac in a several months (pandemic and all), and now when opening Outlook it would barely even bounce before crashing and popping up an error message that read, The week before, in my day job as an IT technician, I received a request to help a professor with her Microsoft Outlook app.
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